Luggage Protection

Up to €500 per bag for loss, theft or damage that happens between check-in and check-out at our counter.

Cover applies automatically to every confirmed booking at no extra cost, for the number of bags you paid for.

Cash, bank cards, jewellery, watches, art, documents and passports.

Fragile or perishable contents, and damage that existed before drop-off such as worn wheels, scuffs or a broken zip.

Any item on the prohibited list in our terms of service, and bags left beyond the booked pick-up time.

Tell the staff member at the counter before you leave, so we can note it against your booking and check CCTV.

Email [email protected] within 48 hours with your booking reference, photos and proof of value. We aim to respond within five working days.

Every bag is tagged against your booking reference at check-in and released only to the holder of the QR code or PIN.

The storage area is staffed during opening hours, locked outside them, and monitored by CCTV.